Frequently asked questions
Everything about our clip-in extensions: shades, how many packs, care and more.
How many packs do I need?
One pack is 125 grams and works best for fine to medium hair, or if you mostly want length. If your hair is medium to thick, or you want a full look at 22 inches, get two packs so the ends match the fullness of your own hair.
Can I buy individual pieces?
No. Every order is the complete full-head set with all 7 wefts, so you always have the right pieces for a seamless, full look. For thick hair or extra volume, choose 2 packs.
How long are the extensions and how much hair is in a set?
Each set is 22 inches long and 125 grams, in 7 wefts with 16 clips: one 9 inch weft, two 6 inch wefts, two 3.5 inch wefts and two 1.5 inch wefts, with a laced lining for comfort.
Is it real human hair?
Yes. Our clip-ins are 100% Remy human hair, so you can wash them, heat style them and wear them like your own hair.
How do I find my shade?
Use our shade matcher right here on the site: take a photo of your hair by a window with a white sheet of paper next to it, and it shows your closest shades in seconds. You can also see every shade in person at our store in Anaheim.
Can I see the shades in person?
Yes. Visit our store in Anaheim to see every shade in person and get matched on the spot.
How do I put clip-in extensions in?
Start at the bottom of your head. Part a section, clip in the widest piece, let your hair down over it, and work your way up with the smaller pieces toward the sides. Most people are done in about ten minutes once they've practiced a couple of times.
Can I curl or straighten them?
Yes. Because they are human hair, you can use hot tools. Use a heat protectant and a medium heat setting so the hair lasts longer.
How long do clip-in extensions last?
With good care, a set usually lasts 2 to 6 months of regular wear. Brushing gently, washing only when needed and storing them flat or hanging makes the biggest difference.
How do I wash and care for my extensions?
Brush gently from the ends up. Wash only when needed with a sulfate-free shampoo, let them air dry, and store them flat or hanging so they stay smooth.
Do you help in Spanish?
Yes. Our whole team helps in English and Spanish, in the store, by email and by message.
Can I pay over time?
Yes. At checkout you can choose Klarna, Afterpay or Affirm to split your purchase into payments, subject to approval.
Didn't find your answer? Contact us